Line of Service Assurance Industry/Sector Banking and Capital Markets Specialism Risk Management Level Senior Associate Job Description & Summary About the role: The role has been created due to a number of growth opportunities and successes across retail financial services markets. This role is within PwC’s Risk line of service within the Financial Services practice. Across PwC and within Risk, we work with our clients to help them solve their biggest challenges and to do work that matters. Our Risk division has big aspirations for growth over the next 3 years and beyond. Within our Financial Services practice, the Banking Conduct team will contribute to this growth and is looking for passionate and experienced individuals with an innovation and growth mindset to be a part of this journey. What your days will look like: As a Senior Associate, you will be a part of the team delivering client solutions and offerings which help our retail banking clients manage their conduct risks and deliver good customer outcomes. This is a growth priority for our business, and therefore provides a unique opportunity to be at the centre of growing our retail banking conduct proposition at a time of significant change across the industry. You will have a client-facing role working as part of our delivery teams on client engagements and coaching junior staff. Typical projects in our team include: Consumer Duty and Regulatory reforms Non-financial risk transformation Consumer credit and lending practices Regulatory authorisations and licensing This role is for you if you have: Experience working within financial services, specifically regarding non-financial and conduct risk and/or controls either from a consulting, industry or regulatory perspective Proven track record of successfully supporting teams across project work-streams Stakeholder management and interpersonal skills, with a good track record of dealing with clients Strong oral and written communication skills (ie report writing) The ability to apply good judgement and to robustly support conclusions reached to more senior level personnel both internally and externally Commercial awareness of retail banking business models; sound reporting skills and the ability to work under your own initiative An agility to effectively participate in varied projects within retail banking (with bank and non-bank clients) Understanding of the customer journey/experience in a regulated retail banking environment What you’ll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Bribery, Anti-Money Laundering Compliance, Business Ethics, Code of Ethics, Communication, Compliance and Governance, Compliance and Standards, Compliance Auditing, Compliance Frameworks, Compliance Program Implementation, Compliance Reporting, Compliance Review, Compliance Risk Assessment, Compliance Training, Controls Compliance, Creativity, Cybersecurity Risk Management, Data Analysis and Interpretation, Data Protection Management (DPM), Disability Support, Embracing Change { 30 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date