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Salesforce PSS Solution Architect, Chelmsford
Client: Empiric
Location: Chelmsford
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
* Mandatory experience with PSS (Salesforce Public Sector Cloud) implementation.
* Experience working on PSS cloud and good understanding of GDS is advantageous.
* CRM/Salesforce solution experience is a plus.
* Ability to design and optimize business processes and integrate across systems.
* Detail-oriented with quick learning capabilities regarding new concepts, models, and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Team collaboration skills to solve business and technical problems.
* Act as a Trusted Digital Transformation Advisor for clients.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess business requirements, co-create future visions, and map to Salesforce solutions.
* Contribute to target architecture, phasing, roadmap, and transition architecture discussions.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist clients in building CRM strategies and roadmaps leveraging Salesforce.
* Work with complex requirements, design, and configure solutions.
* Collaborate with technical teams to determine solution details and value.
* Review design and infrastructure blueprints, identify potential risks.
* Stay updated with industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry domain expert on Salesforce Customer 360 Platform, focusing on public sector and energy/utilities industries, translating business strategy into deployment.
* Strong industry knowledge and solution skills are essential for a consultative approach to requirements and strategy development.
* Expertise in categories like business strategy, architecture, data, security, cloud, and analytics is required to guide technology leverage and design.
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