Why Join Us?
* Lead the technical delivery of complex IT and AV infrastructure solutions across varied industries.
* Be the go-to escalation point and mentor for junior and mid-level engineers.
* Design, implement, and optimise integrated solutions covering cloud, comms, AV, access control, and security.
* Work from a modern, collaborative onsite environment in a business that values long-term client relationships.
* Enjoy autonomy, influence, and responsibility in a role where your technical leadership makes a difference.
Key Role Responsibilities
* Lead the planning and implementation of advanced infrastructure and technology solutions.
* Resolve high-level technical issues and provide expert guidance to 1st and 2nd line teams.
* Oversee complex projects including systems upgrades, migrations, and integrations.
* Collaborate with clients, vendors, and internal teams to ensure successful outcomes.
* Contribute to ongoing process improvement, documentation, and internal standards.
Key Attributes Required
* 5+ years’ experience in a senior support or 3rd line role, ideally with project delivery experience.
* Deep technical understanding of infrastructure, networking, cloud platforms, and AV systems.
* Strong communication and leadership skills to support mentoring and team collaboration.
* Proven ability to manage multiple workloads and client demands under pressure.
* Adaptable, solutions-focused, and committed to delivering service excellence.