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Senior support engineer

Cheltenham
Permanent
Searchability NS&D
Support engineer
Posted: 5 September
Offer description

Overview

Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Active enhanced DV clearance is required.


Base pay range

Direct pay range information is provided by Searchability NS&D. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Responsibilities

* Ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices.
* Support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions.
* Maintain critical infrastructure and software and tackle complex challenges to deliver impactful, stable solutions.
* Work on exciting, varied, mission-critical projects at the forefront of the secure sector.


Qualifications / Requirements

* Active enhanced DV Clearance (West)
* Willing to work full-time on-site in Cheltenham when required
* Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack
* Proficiency in Linux server administration
* Experience with technologies such as Apache NiFi, MinIO, and AWS S3
* Skilled in managing and patching Java and Python applications
* Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift
* Strong ability to manage tasks proactively while adapting to shifting priorities


To be Considered

Please apply online or email henry.clay-davies@searchability.com. For further information, call 0161 416 6800 or 07719 065951. Available outside normal hours 7 am–10 pm. By applying, you consent to us processing and submitting your application to our client for this vacancy only. You may also connect with Henry Clay-Davies on LinkedIn.

SENIOR SUPPORT ENGINEER

KEY SKILLS:


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Consulting and Engineering


Industries

* Computer and Network Security

This job description is provided for informational purposes and reflects the details of the role as posted by the recruiter.

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