Overview
As a Neighbourhood Safety Officer you'll provide a service to our customers by working in partnership to help reduce anti-social behaviour within our communities, including taking legal action when necessary.
You will be customer focused with excellent communication skills. You'll need an investigative and enquiring mind with the ability to organise and prioritise your own workload.
Ideally you will be from a housing management background where you have developed skills in dealing with anti-social behaviour issues in a calm and constructive way.
You will have experience of information and evidence gathering, analytical and interviewing skills, alongside an understanding of how people respond in stressful situations.
You'll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets.
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
About the Department
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
Want to make a real difference to people's lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods.
Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire. With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
Benefits
* Very competitive holiday entitlement: 24 days per year, plus 3 days for Christmas closure (5-day week) plus bank holidays, with additional days after 2 years continuous service (up to 5 days).
* Option to buy/sell up to 5 days extra leave per year.
* Option to work a 4-day week in a number of roles, with 50% of time working from home after satisfactory probation.
* Incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, and BHSF membership.
* On-site gyms and training/development opportunities.
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