Prison Offender Manager (POM) - Non-Operational
Salary: £31,514
About Mitie Care & Custody (C&C)
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity that Millsike presents – a blank canvas on which we can paint a bright future for our prisoners. Our mission is to create an environment that empowers, inspires, and supports individuals to re‑enter society with hope, purpose, and a life plan. To achieve this we set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments; Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth, underpinned by a deep sense of safety and respect.
Job Objectives and Responsibilities
This role offers an exciting opportunity to assist in reducing reoffending by supporting behaviour change in prisoners. At HMP Millsike you will work in a vibrant environment focused on rehabilitation, restoration and resettlement through a risk‑informed approach. Based in the Offender Management Unit (OMU) you will handle all aspects of a prisoner's case, including risk management, parole applications and sentence planning. As a Non‑operational Prison Offender Manager (POM) you will manage and assess low to medium‑risk prisoners and create and evaluate their sentence plans to reduce reoffending. The role requires no line‑management responsibilities and will involve regular face‑to‑face interaction with prisoners, liaison with courts, police and probation services, and mandatory specialist training.
Person Specification
* Intermediate IT skills with proficiency in Microsoft Excel, Word and Outlook, and experience updating central data systems.
* Strong verbal and written communication skills, particularly when interacting with prisoners, professionals and during hearings such as Parole Boards.
* Experience in planning and coordinating work, with organisational skills and the ability to adapt to legislative and procedural changes.
* Capacity to assess complex information to make informed risk‑based assessments and decisions.
* Self‑confidence, resilience and the ability to think on your feet under pressure.
* Team‑player mindset with the empathy to constructively engage with individuals from diverse backgrounds.
* Commitment to completing mandatory training, including OASYS – Offender Assessment System, and continual professional development.
Our Commitment to Diversity and Inclusion
Mitie Care & Custody welcomes applications from a wide range of backgrounds, including veterans, individuals seeking a career change, and those with experience in social care or a learning environment. Full training will be provided where applicable.
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