Location: Fully Remote (One day onsite initially in Northampton to collect equipment)
Pay Rate: £17.30 per hour
Hours: 37 hours per week
Contract: Initial 3-Month Contract
IR35 Status: Inside IR35
DBS: Basic DBS Required
We are currently recruiting for experienced Council Tax Billing Officers to support a busy Revenues and Benefits team on an initial 3-month contract.
This is a predominantly remote working role, with only one day required onsite initially in Northampton for equipment collection.
Key Responsibilities:
* Processing Council Tax billing accurately and in line with current legislation
* Managing Council Tax accounts and maximising collection rates
* Handling discounts, exemptions, reductions, and payment arrangements
* Providing excellent customer service via telephone, email, and written correspondence
* Liaising with internal departments and external agencies as required
* Managing workloads effectively to meet targets and deadlines
* Maintaining up-to-date knowledge of Council Tax legislation and procedures
Candidate Requirements:
1. Previous experience within Council Tax Billing is essential
2. Experience using MRI / Academy systems is essential
3. Strong knowledge of Council Tax legislation and billing processes
4. Excellent communication and customer service skills
5. Abi...