Salary: £34,000 - 65,000 per year Requirements: Proven experience managing IT teams, preferably in an MSP environment, with a strong focus on operational leadership. Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment. Strong problem-solving skills and the ability to manage escalations in high-pressure environments. Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications. Excellent communication skills, capable of translating technical details into clear, actionable insights for diverse audiences. A collaborative and approachable leadership style that inspires trust and growth within your team. Responsibilities: Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship. Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations. Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges. Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment. Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices. Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction. Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support. Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business. Shadow and audit team members work to maintain operational consistency and uphold service quality. Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues. Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion. Technologies: Azure Hardware Support Microsoft 365 Office 365 Cloud DevOps More: We are a dynamic Managed Service Provider (MSP) looking for a Lead Technical Consultant to join our team. Our focus is on delivering exceptional IT services and operational solutions, and we prioritize career growth through continuous professional development. You will play a crucial role in guiding a talented team, benefiting from a competitive salary and rewards package. If you are ready to lead and inspire within a fast-paced environment, we would love to have you on board. last updated 8 week of 2026