Salary: £25,000 - 25,000 per year Requirements: Background in electrical / mechanical repair including hands-on experience of building and testing electro-optical, opto-mechanical or complex electro-mechanical assemblies Excellent problem-solving skills with a methodical and analytical approach Ability to interpret complex technical documentation and engineering drawings Familiarity with the use of electrical and mechanical test equipment Strong attention to detail, dexterity and commitment to exceptional quality Resilience and adaptability to changes in a fast-paced environment Creative mindset to identify opportunities for product improvement Clear and effective communication skills Willingness to travel overseas for short customer support trips Responsibilities: Troubleshoot and resolve mechanical / electrical problems across our range of high-precision systems Collaborate with engineering teams to refine repair processes and creatively resolve technical challenges Plan and execute remote repair activity at customer sites around the world Investigate and diagnose issues encountered by customers in real time Collaborate with internal teams to resolve complex technical challenges Contribute to improving support processes and enhance the customer experience Technologies: Excel Support More: We are OpenWorks, a rapidly growing business operating globally, dedicated to exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products excel in ultra-high performance, real-time detection, tracking, identification, and targeting of dynamic aerial threats, and are deployed internationally to protect high-profile military and civilian assets. We pride ourselves on our dedicated and passionate team, thriving in a collaborative environment in the beautiful Northumberland countryside. We offer competitive remuneration, generous holiday, private healthcare, life assurance, pension plans, and a vibrant team culture that celebrates personal growth. last updated 3 week of 2026