Job Title: Office Manager
Reports to: Depot Manager
Depot: Aylesbury
Overview
To organise and supervise all of the administrative activities that facilitate the smooth running of the Depot. Responsible for the line management of the staff within the office including telesales, credit control, cash control and depot accounts.
Main Duties
Checking answerphone messages and emails for the depot and answering any relevant queries.
Managing filing systems.
Developing and implementing new administrative systems. Ensuring the office as a whole runs as efficiently and effectively as possible.
Recording office expenditures and managing the budget.
Responsible for running monthly margin reports, gross margins on Cyberquery, gross margins on Trinity, retro credit report, ullage write-offs, add-backs, and aged debt report. Also reports on loans, fridges and essential retros, free stock, and managing LWC Support.
Responsible for crediting retro within the depot, running 5 weekly and printing monthly/weekly margin reports
To clear any outstanding and pending issues.
Responsible for customer services within the depot, ensuring all queries are dealt with correctly and responsible for the overall customer care of the depot.
Responding to customer enquiries and complaints.
Organising the office layout and maintaining supplies of stationery and equipment.
Maintaining the condition of the office and ...