Working Pattern: Hybrid - 3 days a week in office
Key Responsibilities:
* Provide day-to-day administration, support, and maintenance of the Workday platform, with a focus on Core HCM and Security.
* Configure and manage Workday business processes, security roles, domains, and related policies.
* Lead and contribute to platform enhancement initiatives, including:
* Job Architecture design and implementation
* Security model redesign and simplification
* Reporting and dashboard optimisation
* Process automation and user experience improvements
* Collaborate with HR, Technology, and business stakeholders to gather requirements, assess impacts, and deliver scalable Workday solutions.
* Support Workday bi-annual releases through impact assessments, testing, validation, and deployment of new features and functionality.
* Troubleshoot and resolve system issues, data inconsistencies, and user support queries in a timely manner.
* Support compliance activities including audits, SOX controls, and security reviews where required.
* Develop and maintain reports, calculated fields, dashboards, and analytics to meet operational and business reporting needs.
* Assist with data loads, integration testing, and tenant management activities across environments.
* Drive continuous improvement initiatives by identifying opportunities to streamline processes, reduce manual effort, and strengthen platform governance.
* Create and maintain clear documentation for system configurations, processes, procedures, and support activities.
Required Skills & Experience:
* Proven hands-on experience supporting and configuring Workday environments.
* Strong functional expertise across:
* Core HCM
* Workday Security
* Business Processes
* Reporting and Analytics
* Experience delivering or supporting Workday enhancement and optimisation projects.
* Strong understanding of the Workday security framework, including domains, security roles, segment-based security, and governance best practices.
* Experience troubleshooting production issues and supporting BAU (Business-as-Usual) operations.
* Excellent stakeholder management, communication, and collaboration skills.
* Ability to manage multiple priorities across operational support and project delivery activities.
* Experience supporting Workday releases, including regression testing and change validation.