Job Title
Specialist SIA Store Detective
Location
London
Pay & Hours
£15.00 per hour (with paid breaks). Hours: Various. Shifts: Various.
Required Qualifications
* Must hold an SIA Door Supervisor licence.
* Minimum of 2 years of Store Detective experience.
* Driving is an advantage as travel is required within a 20 mile radius.
Responsibilities
* Ensure Premises Security: Deter threats, ensuring safety and security at all times.
* Enforce Company Policy: Safeguard customers, colleagues, and visitors through delivery of loss prevention policies.
* Customers First: Help create a warm and welcoming first impression for customers.
* Report & React: Swiftly report incidents using digital reporting platforms, escalating issues to in‑store management.
* Forge Strong Partnerships: Maintain effective relationships with local security/ Business Improvement Districts and Police.
* Vigilance: Be vigilant and proactive to detect and prevent shoplifting incidents.
* Conflict Resolution: support with de‑escalation of incidents using conflict management techniques.
Qualifications & Skills
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech‑savvy enough to use our digital devices.
The ideal candidate is aged 18 or over, a confident communicator and a team player, with the drive to always provide a friendly and professional service.
Benefits
* 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked).
* Workplace Pension Scheme.
* Progression training and development opportunities.
* Life assurance benefit.
* Contributory Healthcare Scheme.
* Eyecare vouchers.
* Employee Discount Schemes.
* Refer a friend scheme.
* Free uniform provided.
Job Reference
1TSSG (T96)
EEO Statement
TSS is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees.
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