Company Description Are you an extraordinary talent? Then join us at ibis London Blackfriars We are looking for a Reception Shift Leader to join the team at ibis London Blackfriars. ibis London Blackfriars is a beautifully designed contemporary and exciting hotel in a vibrant area of London, whether you are staying for business or pleasure. Located just minutes away from the City and London's famous Southbank, you will be within walking distance of Waterloo Station and some of the capital's most famous landmarks, including the London Eye, Tate Modern and St Pauls Cathedral. As our next Reception Team Leader, you… Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives. Assist in effectively running the front office operations with a hands-on approach. Help guests and create positive experiences. Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention. Maintain strong working relationships and communicate with all departments. Work duty manager shifts. Additional Information Ready to discover more? Get in touch with us. We would love to hear from you. Hourly rate: £14.25 Pension Scheme A Discount Card to be used in Accor Hotels Worldwide Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Training & Development Additional holidays with service International Development Opportunities And more: recommend a friend scheme; Employee Advisory Service; "Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration." Information on the processing of personal data When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.