This leading security solutions provider is looking for a Custome r Account Administrator to join its friendly, professional team. Specialising in CCTV and access control systems, the company delivers innovative and reliable solutions to clients across multiple industries. With a strong reputation for doing things differently and better its a place where high standards and fresh thinking are part of everyday life. The ideal candidate will be highly organised, detail-focused, and confident in managing administrative tasks to support smooth operations and exceptional client service. Please note: Interviews will take place during the week commencing Tuesday, 25th August .Please submit your CV and a brief cover letter outlining your relevant experience. What we need from you as a Customer Account Administrator: Proven experience in an administrative or similar role minimum of 3 years Strong verbal and written communication skills are a must Familiarity withCRM systemsand the ability to learn new software quickly Experience in managing the workflow of remote employees through job scheduling Excellent organisational skills and attention to detail Can think logically, good at problem solving Excellent listening and questioning skills, combined with the ability to interact confidently with clients and contractors The ability to work well in a team Desirable: Experience using SimPro What the role involves: Customer Liaison: Serve as the primary point of contact for our diverse customer base, ranging from independent small businesses to international corporations. You will handle all customer inquiries and correspondence professionally via phone and email Workflow Management: Utilise aCRM platformto effectively schedule jobs, track progress, and manage project completion for our remote personnel. Procurement: Handle repeat product ordering and process receipts, ensuring accurate records are maintained Salary: £30,000 per year. Hours: Working Monday to Friday 9am 5pm (37.5 hours per week). Benefits: 20 days holiday Bank Holidays Nest pension scheme (opt-out available) Onsite parking Training & development opportunities Occasional team days/nights out Optional branded uniform Microwave, tea/coffee making facilities Please apply now!