Vehicle Damage Assessor
Sunderland
Ref: VA3604
#TEC1
Benefits
1. Competitive salary plus performance related bonus
2. 29 days holiday including public holidays plus additional days with service
3. Pension contributions
4. Referral bonus scheme
5. Enhanced parental leave
6. Enhanced sick pay
7. Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
8. Talk to us about flexible working
9. VIP Awards – colleague recognition scheme
10. Cycle to work scheme
11. Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
12. Steer Academy provides accredited ongoing training – paid for by the business
13. Opportunities for career progression
Vehicle Damage Assessor (VDA) – Commercial Vehicles
Sunderland
Job Type:
Full-time | Permanent
About Us
Steer Commercial is a leading commercial vehicle accident repair specialist. Our Sunderland site manages repairs for a wide range of LCV and HGV vehicles, covering all makes, models, manufacturers, body builds, and construction types.
Due to continued growth, we are looking for an experienced Vehicle Damage Assessor (VDA) to join our professional team.
The Role
As a VDA, you will:
14. Accurately inspect and assess damaged Commercial Vehicles requiring repair.
15. Prepare professional and precise estimates using Audatex.
16. Calculate repair costs and time requirements accurately.
17. Produce detailed damage assessments in line with BSI 10125 standards.
18. Ensure correct repair methods are specified in accordance with manufacturer guidelines.
19. Work in full compliance with Health & Safety regulations.
20. Communicate effectively with technicians, insurers, and customers to ensure clarity and efficiency throughout the repair process.
21. Maintain the highest standards of quality and customer satisfaction.
The role covers a broad range of Commercial Vehicles including both LCV and HGV types, across all makes, models, body builds, and construction methods.
Requirements
22. Proven experience as a Vehicle Damage Assessor (VDA), ideally within a commercial vehicle environment.
23. Strong working knowledge of Audatex estimating systems.
24. Good understanding of BSI 10125 standards and manufacturer repair methods.
25. Experience assessing both LCV and HGV vehicles.
26. Excellent attention to detail and accuracy.
27. Strong organisational and communication skills.
28. ATA accreditation (desirable but not essential).
What We Offer
29. Competitive salary
30. Ongoing training and professional development
31. Career progression opportunities
32. Modern facilities and systems
33. Supportive, professional working environment
If you are an experienced VDA looking to join a respected and growing commercial vehicle repair specialist in Sunderland, we would love to hear from you.