The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.
Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start‑up energy and the security of private equity backing. It’s an inspiring time to join the team!
Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best‑in‑class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals.
Head of Corporate Administration
Accountable for the national delivery of corporate and workplace administration services within the Wealth business. The role ensures corporate clients, employers, schemes, and members receive consistent, high‑quality, and compliant administration services, delivered at scale and with strong operational control. Corporate Administration operates as a standalone specialist BAU function within Wealth, aligned to corporate and workplace propositions and separate from private client‑facing teams. The function works in close partnership with specialist corporate consultants, supporting the effective delivery of advice and governance services across corporate propositions.
Location & Working
Full‑time position – Monday to Friday. Based within Southwest England with easy access to the Bristol and Stevenage offices. Hybrid: 3 days a week working from the office, 2 days home‑based.
Responsibilities
* Strategic & Operational Leadership
* Set and own the national operating model for Corporate Administration, ensuring consistent delivery across all regions and service lines
* Define service standards, controls, and performance expectations appropriate for a large‑scale, specialist BAU function
* Own end‑to‑end operational performance, capacity, and resilience of Corporate Administration
* Ensure the function remains focused on BAU service excellence, with change activity adopted in a controlled manner
* Service Delivery (Consultant‑Aligned Corporate Services)
* Oversee end‑to‑end administration services supporting specialist corporate propositions, including:
* Auto‑enrolment and workplace pensions
* Group risk administration
* Healthcare benefits administration
* Corporate pension governance
* Employee engagement and workplace advice programmes
* Ensure administration services directly support consultants in delivering:
* Regulatory compliance
* Effective governance outcomes
* High‑quality employer and member experiences
* Maintain accurate, timely, and compliant delivery across all corporate service lines
* Ensure corporate invoicing and fee processing associated with administration services is accurate, timely, and appropriately controlled
* People & Culture
* Lead and develop Corporate Administration managers and team leaders aligned to each corporate specialism
* Build deep technical capability within administration teams to support consultant‑led propositions
* Foster a national, joined‑up culture focused on service quality, accountability, and professionalism
* Ensure effective workforce planning to manage demand, seasonality, and client complexity
* Stakeholder Management
* Work in close partnership with corporate consultants across each specialist area, including:
* Auto‑enrolment
* Group risk and healthcare
* Corporate pension governance
* Employee engagement and workplace advice
* Ensure administration services are aligned to consultant‑led delivery models and client expectations
* Act as the senior escalation point for complex corporate administration issues affecting consultant delivery
* Manage referral points and handoffs between Corporate Administration and other Wealth teams where required, while maintaining clear ownership boundaries
* Build strong relationships with insurers, providers, and third‑party administrators supporting corporate propositions
* Governance, Compliance & Risk
* Ensure corporate administration services operate in line with FCA requirements and internal governance frameworks applicable to corporate and workplace propositions
* Embed TCF and conduct risk principles into BAU administration processes and controls
* Own operational risk management for national corporate administration services
* Ensure robust record‑keeping, audit trails, and evidence standards are maintained
* Work closely with Compliance and Risk teams on incidents, breaches, and remediation activity
* Performance & Continuous Improvement
* Own service performance MI for Corporate Administration and use it to maintain control and stability of BAU delivery
* Drive continuous, incremental improvements that enhance quality, reduce error rates, and improve consistency
* Promote collaboration across corporate service lines to deliver joined‑up outcomes for employers, members, and consultants
* Ensure improvements support consultant delivery without introducing unnecessary operational risk.
Critical Knowledge
* Corporate and workplace propositions, including:
* Auto‑enrolment and workplace pensions
* Group risk and healthcare
* Corporate pension governance
* Employee engagement and workplace advice
* FCA regulatory expectations relevant to corporate services and governance
* National BAU service delivery models in regulated environments
* Insurer, provider, and third‑party administrator operating models
Critical Skills
* Proven leadership of specialist corporate administration functions
* Strong ability to support consultant‑led delivery models through high‑quality administration
* Excellent stakeholder management with consultants, insurers, and senior leaders
* Strong service control, quality, and risk management capability
* Ability to lead mature BAU teams delivering complex regulated services
Experience Required
* Significant experience leading corporate or workplace administration services at scale
* Demonstrated ability to support consultant‑led corporate propositions through operational deliveryProven track record of delivering compliant, accurate, and resilient BAU services
* Experience managing multi‑specialism teams in regulated environments
Qualifications & Experience
* Essential: Strong general education with demonstrable experience leading regulated corporate or workplace administration services
* Evidence of senior operational leadership in a complex, multi‑site or large‑scale service environment
* Desirable: Relevant CII or industry qualifications in:
Relevant Qualifications
* Group Risk
* Healthcare Benefits
* Pensions / Auto‑enrolment
* Leadership, people management, or operational management certifications
Other Key Expectations
* Full‑time, permanent leadership role
* Hybrid working model, with flexibility based on business and team needs
* Travel across regions as required to support teams, clients, and operational priorities
We are growing rapidly and, with that, experiencing significant change. As a young business—just six years into our journey—we are still building our infrastructure while scaling at pace through ongoing M&A activity. This environment won’t be for everyone. You’ll need resilience, curiosity, and the ability to thrive amid ambiguity and pressure. Change is constant, priorities evolve, and pace is fast.
However, if this sounds like the kind of challenge that energises you, you’ll find this role exceptionally rewarding. You’ll grow quickly, be trusted with real responsibility, and have the opportunity to shape how things are done. We are a hungry, high‑performing, top‑tier wealth management firm with ambitious international growth plans—making this a genuinely exciting time to join us.
Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:
* Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.
* Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.
* Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.
Benefits
* Competitive salary
* Private Medical Insurance post probation
* Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
* 25 days Annual Leave (plus buy and sell up to 5 days)
* Office Christmas close (3-days)
* Life Assurance
* Health cash plan
* Hybrid working
* Discretionary performance related bonus
* Employee Assistance Programme
* Lunch and snacks provided in the Bristol office
* And lots of flexible benefits to choose from!
The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job‑related activities.
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