Department: Retail
Location: Norwich
Compensation: £20,267 - £30,000 / year
Description
What’s the opportunity?
As part of the Retail team, you’ll be based within our store in Norwich, Sprowston retail park, welcoming customers and discussing our furniture offerings.
As a Retail Sales Advisor, you can earn up to £30,000 with commission.
What does the role involve?
* Welcoming customers and helping them find the perfect furniture for their homes
* Completing customer orders and processing finance applications accurately
* Achieving personal sales targets and KPIs
* Delivering a 5-star customer experience within the team
* Maintaining the showroom’s appearance through housekeeping, cleaning, and furniture arrangement
* Ensuring the showroom is a welcoming, safe environment
* Developing knowledge of all products and services
* Performing additional duties as required
What’s in it for you?
* Basic salary between £20,267 - £23,795 with an OTE of £30K
* Average earnings of £800 - £1200 per month on top of salary, with no earning cap
* Guaranteed £400 commission per month for the first three months
* Competitions and incentives, including holidays to Miami, Bahamas, New York, Dubai, and Italy
* 33 days holiday including bank holidays
* Access to employee benefits platform with discounts and cashback offers
* Colleague discount
* Opportunities for career progression
* Long service awards
* Enhanced maternity, paternity, and adoption leave
* Employee Assistance Programme for support and advice
* Health plans via Medicash
* 24/7 Virtual GP service
* Salary finance scheme
* Pension scheme
* Death in Service and Life Assurance
* Cycle to Work scheme
* Refer a friend scheme
Who are we looking for?
The key qualities include a knack for making customers smile, confidence in a team environment, energy, and motivation. Sales experience is beneficial but not essential; personality and willingness to learn are equally important.
Desired qualities:
* Sales-driven with a focus on delivering a 5-star customer experience
* Experience in a customer-facing role
* Excellent relationship-building skills
* Team player
* Flexible to work shifts
* Strong work ethic, resilience, self-motivated, and proactive
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