Assistant Boutique Manager – Jo Malone London, Bromley
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
With a culture that values diversity and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
* Proven retail experience preferably within cosmetics
* The ability to provide inspirational, authentic and personalised customer service
* Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
* Retail operations experience including inventory management and cash reconciliation
* Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
* Previous experience with retail point‑of‑sale software
* Proficient in Microsoft Office
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Responsibilities
* Deliver exceptional customer service
* Maximise sales performance and productivity
* Build collaborative relationships with your colleagues
* Support the execution of in‑store events
* Awareness of stock and inventory
* Maintain high visual merchandising standards and work environment
* To be aware of competitor activity and to drive an omni‑channel approach
* Adhere to Brand grooming guidelines
* Maintain the high standard of housekeeping
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