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Service transformation director (health and life sciences advisory)

Birmingham (West Midlands)
WSP in the UK & Ireland
Transformation director
€60,000 a year
Posted: 22h ago
Offer description

Job Overview

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives and experience a world of opportunity to shape a career as unique as you.

To provide expert consultancy and leadership for a team managing large‑scale service redesign and improvement programmes across UK and International health and life sciences organisations, the role focuses on delivering measurable improvements in patient outcomes, operational efficiency and financial sustainability through evidence‑based transformation.

In the UK the individual will deliver measurable benefits aligned to NHS Trust and Integrated Care System priorities, national NHS mandates and local operational pressures such as reducing variation and improving access. The role holder will provide expert change leadership, programme assurance and stakeholder engagement.


Key Responsibilities

* Lead development and execution of service transformation strategies for UK and International health organisations.
* Lead complex service change projects, e.g., outpatient transformation, virtual wards, diagnostics optimisation.
* Advise clients on clinical pathway redesign with the ability to recognise cash‑releasing savings, cost avoidance, workforce productivity gains and estate utilisation improvements.
* Translate UK and International national policy, NHS Integrated Care System and Trust strategies and CQC improvement requirements into a coherent transformation portfolio with clear outcomes, KPIs, timelines and benefits.
* Establish governance and facilitate stakeholder engagement sessions (Steering Groups, Clinical Reference Groups, Benefits Boards).
* Provide leadership, mentoring and support growth of a high‑performing, multi‑skilled team to deliver service transformation projects.
* Manage profitability of the projects and ensure team utilisation is at target levels.
* Develop thought leadership articles.


Key Relationships

* Direct report to Group Lead for Transformation.
* Work directly with other service leaders to agree on an approach that best meets client expectations.


Wider WSP & External Relationships

* Develop and maintain relationships across WSP in UK and International as key capability group contact in Health & Life Sciences.
* Key clients and stakeholders.


What We Look For

* Significant track record delivering complex, cross‑organisational transformation in health or public sector, with tangible, quantified benefits.
* Experience ideally within a consultancy organisation leading transformation programmes for a range of health and life sciences organisations.
* Transparent, evidence‑based decision‑making.
* Management and development of a high‑performing team.
* Excellent communication, negotiation, influencing skills; ability to manage multiple stakeholder interests.
* Embracing diversity of nationalities, cultures and perspectives. Demonstrates managerial courage, provides actionable positive feedback and fosters a culture of continuous learning.
* An understanding and appreciation for digital technologies and how they will continue to impact how WSP delivers its services, and an ability to translate digitalisation into new services and delivery methods.


Benefits & Work‑Life Balance

At WSP we understand that work is just one aspect of your life. We offer a hybrid working policy with the flexibility to work from home two days a week and opportunities to collaborate in modern offices across the UK.

We champion inclusivity and belonging, encourage applicants with varied backgrounds and provide employee resource groups to promote a culture of inclusion.

Our health and wellbeing support includes a Thrive programme, a Virtual GP service, reasonable workplace adjustments, the Gymflex scheme and a comprehensive menopause support package.

We offer flexible working arrangements, the option to purchase additional leave, and the ability to use bank holiday entitlement to suit you. You also benefit from our “WSP My Hour” that allows you to take one hour each day for personal activities.


Your Development

We commit to your growth through training, mentoring and Chartership opportunities in a supportive environment.


Equal Opportunity Statement

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria. Please let us know if you require any workplace adjustments in support of your application.

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