Job Title: Customer Service Associate - (Fluent Dutch or German Speaking & Writing)
Location: London, UK
Salary: Up to £40,000
Hours: Monday to Friday (Hybrid)
*Please note that this vacancy does not offer sponsorship or able to accept candidates on PSW Visa*
The Role
* Taking, confirming, and inputting customer orders
* Liaising with customers
* Monitoring customers’ orders
* Inputting & updating purchase orders/amendments.
* Liaising with closely with Commercial, Supply Chain and Technical departments
* Ordering sample shipments to customers
* Reviewing and control of stock levels
* Requesting stock or inventory from warehouse
* Sending price quotes to customer
* Login opportunities & quotes on internal system
* Product reports
Requirements
* Fluent Dutch or German Speaking & Writing
* Supply Chain knowledge and experience.
* Good IT Proficiency (Outlook, Excel, Word, Navision)
* Able to communicate effectively, employing tact and discretion and demonstrating a genuine desire to provide a good service