Capacity Manager | Sutton Coldfield | Full time 37.5 hours | Competitive Salary and Great benefits
Spire Little Aston Hospital has an exciting opportunity available for a Capacity Manager to join our team on a full-time and permanent basis..
As Capacity Manager, you will be responsible for maximising the utilisation and allocation of theatre and outpatient clinic sessions to maximise the number of patients seen and treated and revenues generated.
You will be working closely with Senior Management Team, Hospital Heads of Departments and Consultants to deliver short and long term business achievement, contributing to the hospital’s overall success.
Duties and Responsibilities
1. Optimise Theatre utilisation by proactively managing session capacity working collaboratively with Theatres, Wards, POA and Imaging departments.
2. Optimise Outpatient capacity to allow for increased utilisation and enabling access to consultants to ensure maximum throughput.
3. Produce monthly reports for SMT for key KPI’s. Such as, Theatre utilisation, clinic utilisation and conversion rates.
4. Monitor and evaluate future capacity resources against demand, and where demand outstrips capacity, develop and lead on securing additional capacity.
5. Develop good working relationships with key stakeholders such as Consultants, NHS partners, business Development team and central team.
6. Support effective operational governance through capacity meetings, escalation of consultant concerns, updates to SMT, mentoring of schedulers, and coordination of theatre PPM downtime.
7. Supervise NHS contractual compliance ensuring accurate data collection and efficient pathways for patients.
Who we're looking for
8. Experience in a similar role, providing a full high quality service
9. Must be able to handle difficult conversations
10. Full knowledge and application of MS Office / 365
11. Computer literate
12. Excellent verbal and written communication skills
13. Experience working in a hospital or similar set up and knowledge of medical terminology is desirable
14. Good commercial acumen
15. Good data analytical skills
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
16. 35 days annual leave inclusive of bank holidays
17. Employer and employee contributory pension with flexible retirement options
18. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
19. Private medical insurance
20. Life assurance
21. Save an average of £50 per month with our free onsite car park
22. We commit to our employee’s well-being through work life balance, on-going development, support and reward
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
23. Driving clinical excellence
24. Doing the right thing
25. Caring is our passion
26. Keeping it simple
27. Delivering on our promises
28. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.