Monday to Friday, 8.30am to 5pm (no weekends)
£26,000 per annum
Initially temporary for 3 months, with a potential permanent contract available for top performers
A number of inbound Customer Service Administrators are wanted to join a successful global company at their Sunderland site.
Based out of stylish offices with modern tech, casual dress and great staff facilities, you’ll play a key frontline role in providing a first-class service to your customers.
What You’ll Be Doing
Taking your customers on their journey from initial enquiry through to product delivery and after service care.
Taking an empathetic, understanding approach to your customers at all times.
Using your product and industry knowledge (which you will gain through top quality training and development) to guide your customers and make sure they are receiving the best advice possible.
Processing customer payments through the system.
Liaising with other departments such as production or dispatch to ensure orders are on time.
What You will Bring to the Team
A passion for helping people – while a professional customer service background is great, we are also keen to speak with you if you have different industry experience such as care/support work or sales.
IT literate – all your customer comms are logged through the inhouse systems.
A strong team ethic.
For further details, please apply with your CV to john.dorling@pin-point.co.uk or contact John Dorling at Pin Point Recruitment on 0191 261 5205.
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