Job Description
Technical Consultant - Unified Comms & Connectivity - Theale, Berkshire - up to £50k doe We are seeking a solutions-focused Technical Consultant with solid experience in Unified Communications, VoIP, and networking? Want to work with leading technology partners and take a key role in both pre-sales and post-sales activity?A specialist distributor in IP-based communications and connectivity solutions is growing fast and looking to add a talented Technical Consultant to their team. If you thrive in a hands-on, customer-facing role and enjoy blending technical problem-solving with commercial awareness then please apply.
Responsibilities for the Technical Consultant:Pre-sales support, working closely with the sales team to deliver solution designs, demos and technical insight for resellers, MSPs and integrators.Dealing with post implementation 2nd-line support resolving issues across UC systems, firewalls, switching, Wi-Fi, and broadband connectivity.Deliver structured internal and partner training, lead webinars and contribute to open days and trade events.Maintain strong relationships with vendors, stay on top of evolving tech portfolios, and support product lifecycle management.Create technical documentation, knowledge base articles and support materials. Experience of the Technical Consultant:Strong technical background in VoIP, SIP, UC platforms...