Overview
We are currently seeking an experienced Housing Officer on a hybrid basis to join a reputable Housing Association based in Dudley. This is an excellent opportunity to play a key role in delivering high-quality tenancy and estate management services to local residents.
Responsibilities
* Manage a designated patch of approximately 350 properties, covering all aspects of tenancy and estate management including lettings, anti-social behaviour, and rent collection.
* Provide a customer-focused lettings and allocations service, ensuring void turnaround targets are met and sustainable tenancies are created.
* Monitor and recover rent arrears in line with policy, including preparing court paperwork and attending hearings as required.
* Carry out regular estate inspections and respond promptly to environmental, maintenance, and health & safety issues.
Requirements
* Previous experience in a housing management role within the social housing sector.
* Strong understanding of housing law and welfare benefits, with the ability to manage complex tenancy and income-related issues.
* Excellent communication and negotiation skills, with confidence to handle sensitive or challenging situations.
* Full UK driving licence and access to a vehicle is essential.
Job Details
* Job Title: Housing Officer
* Location: Dudley
* Contract: 2-month temporary contract (potential for extension)
* Working Hours: 35 hours
* Hybrid: 3 days on patch - 2 days WFH or office based
* Hourly Rate: £24 per hour
If this Housing Officer role is of interest to you, please apply or contact (url removed).
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