We are looking for an Account Executive, with experience in customer relations and growing an attractive portfolio of client accounts. As an off-beat marketing agency, we’re growing rapidly and are on the lookout for talented individuals who thrive in a fast-paced, thrilling and, often-times, quirky environment. If asked to describe ourselves, we’re certainly not your typical agency; we’ve got a fantastic mix of characters – eccentric creatives, technical boffins, steadfast strategists and, if we’re being perfectly honest, some mad hatters too! Your role will be to drive and execute strategic plans for our clients, working as part of a wider account team. Ideally, you should have previous experience with marketing campaigns, and knowledge of HubSpot would be beneficial. Your role will be hands-on and centred around growth, working with existing clients and the Account Manager to ensure the smooth on-boarding of new clients. As a growing agency, we can’t stress enough that this is hands-on, lead from the front type of role – so not only will you manage key accounts yourself but support other members of the team as well. Specifically, your role would include tasks such as: Building long term relationships with clients with day-to-day account management and customer support as and when required Working with the team to interpret the business challenges faced by clients (for example, bottlenecks in their marketing and sales funnel) and then making recommendations to solve these issues Managing projects and campaigns, and effectively communicating expectations, plans and results across the combined agency-client team Creating integrated marketing strategies and plans that are targeted to these needs and objectives Managing and executing against these plans by briefing and working with our creative, digital and design teams to deliver results, on deadline and on budget Reviewing content, assets, and other deliverables to ensure they are of high quality, effectively meet or exceed the brief and effectively communicate key client messages Contributing to the agency’s growth by new finding prospects and leads Using the agency systems to best effect, creating detailed reports on sales business and growth Identifying opportunities to up-sell and cross-sell wherever possible The ideal candidate will have: 2 years minimum experience working in an agency environment Experience of managing multiple clients with speed, efficiency, and professionalism Experience of working within an agency environment and briefing in requirements for creative campaigns A strong knowledge of the modern marketing mix, including how owned, earned, paid and social media can be leveraged across digital and traditional channels to drive business results A strong eye for effective creative work, as well as a keen eye for detail and a passion for the highest possible standards of work quality A positive, proactive attitude and someone who thrives on taking responsibility and accountability Excellent written skills and the ability to produce internal documentation, external and client proposals Experience with HubSpot an advantage SEO experience an advantage Adobe creative suite (Indesign, photoshop, Illustrator) Benefits of working for Cambridge Creative: Great opportunities to make the role your own and get involved with exciting projects in a fast-paced, creative, and fun office environment Competitive pay and pension 32 days holiday including bank holidays with annual increases for years of service Investment in your growth with training and development opportunities Fast-growing company with plenty of room for career development Team building and staff days out Think you’ve got the skills we need? Apply today