Customer Service Advisor
People Solutions are delighted to be supporting our long-standing client in Motherwell, who are now looking for three Customer Service Advisors to join their team on a temporary ongoing basis.
This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, customer-focused environment.
Shifts:
Monday - Saturday: 8am - 6pm & Sunday: 8:30am - 5pm
Rates of Pay:
£12.75 per hour
Benefits
Your benefits as a Customer Service Advisor are:
Competitive hourly rate with weekly pay
Full-time hours on a flexible rota
Supportive, friendly team environment
Free on-site parking
Immediate starts available
Full training and ongoing support
Gain valuable experience with a leading national organisation
Day to Day Duties:
Your duties as a Customer Service Advisor will be:
Deliver exceptional customer service via phone, email, and live chat
Handle a variety of customer queries and complaints efficiently
Provide accurate information on products and services
Liaise with internal departments to resolve customer issues
Maintain accurate and detailed records of interactions
Achieve individual and team performance targets
Essential Skills:
The skills you require as a Customer Service Advisor will be:
Strong written and verbal communication skills
Previous customer service experience (retail, office, or call centre)
Confident using Microsoft Office (Excel, Outlook, Teams)
Excellent multitasking and time management abilities
Positive, professional, and proactive approach
Flexibility to work across required shift patterns, including weekends
Desirable Experience:
Previous experience in a contact centre or high-volume service role
Training:
Initial training : Monday to Friday, 9:00 AM – 5:30 PM, for the first 3–4 weeks
Once trained: Weekend working will be introduced on a rota basis:
One full weekend (Saturday & Sunday)
One weekend working either Saturday or Sunday
Followed by two weekends off
This ensures fair rotation and a balanced schedule for all team members.
Apply:
Do not miss out on this great opportunity to join a leading organisation with excellent training and progression support.
Apply today, and a member of our recruitment team will be in touch!
People Solutions never charge candidates any fees or request deposits at any stage of the recruitment process
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