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A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Customer Support Engineer
Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset.
Attending to breakdowns, repairs, and PPM.
Key activities include troubleshooting, ownership of faults, routine housekeeping, and preventative maintenance across the sites.
Providing customer training on the equipment.
Covering the IVD portfolio.
Full product and training provided.
Benefits of the Customer Support Engineer
£52,170 basic salary, with potential flexibility depending on experience.
Bonus: 12% of salary.
Car or £7,200 allowance.
Group Income Protection.
Employee Assistance Programme.
Pension.
Life Assurance.
The Ideal Person for the Customer Support Engineer
Must have an engineering qualification, BSc or HND or equivalent.
Ideally, you will have clinical pathology diagnostics experience.
Experience with other complex medical equipment such as MRI systems will be considered.
An ambitious and motivated, qualified field service professional.
Good electro-mechanical systems knowledge; training and development offered.
A logical, process-driven mindset and ability to manage personal time.
Disciplined to deliver service support in line with KPIs.
Quick learner with an innovative and continual improvement mindset.
Experience in on-site customer-facing engineering support.
Proven troubleshooting experience.
Good working knowledge of electronics, electro-mechanical systems, and IT.
Knowledge of Customer Relationship Management systems.
A valid driver’s license and indefinite rights to work in the UK are required.
Must reside in Hampshire or Dorset.
Application
If you think this role is for you, apply now!
Email:
Candidates must be eligible to work and live in the UK.
About On Target
On Target specialises in sales, technical, and commercial jobs within the Engineering, Construction, Building Services, Medical & Scientific, and Industrial sectors, placing personnel at all levels across the UK and internationally.
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