Job Overview
We have a great opportunity for a B2B Services Architect to join our B2B Services Architecture team. The team creates great network architectures for B2B products and services that are aligned to business and technical requirements. Your role is to develop, document and act as design authority on the network solutions for B2B connectivity services including:
* Business Broadband delivered over HFC/DOCSIS, XGS-PON and via off‑net services xDSL and FTTP
* Other connectivity products based on an Ethernet delivery to the customer
* Value‑added services to connectivity products including mobile backup, static IP & anti‑DDoS
Responsibilities
* Provide technical leadership and direction into the organisation through strategy papers, architectural steers, design documents and business cases to align with operating challenges, regulatory & compliance needs, cost pressures, product development and growth aspirations.
* Maintain an information library for the B2B products and support the demand owner and business analyst in developing the product vision and high‑level requirements that are technically valid and within budget constraints.
* Understand the customers and stakeholders, determine what they need to know and how they will use the information.
* Create network architectures and high‑level designs in response to demand owners’ needs.
* Collaborate with platform and system specialists to form an end‑to‑end product solution from customer premises through access, edge and core networks, centralized services platforms and key OSS/BSS.
* Define and document solutions that enable downstream teams—Engineering, IT, Operations and Information Security—to deliver the solution, and continue to consult with these teams throughout the product development process to address and revisit architectural issues.
Key Qualifications
* Role‑relevant certifications such as CCIE‑SP, Nokia SRA, MEF‑CECP, AWS Certified Solution Architect or equivalent.
* Excellent understanding of B2B products/services and the underlying technologies.
* Significant experience working in a Service Provider environment.
* Demonstrable knowledge of data and voice networking products and technologies with proven senior‑level experience.
* Strong knowledge of XGS‑PON, HFC/DOCSIS and xDSL technologies.
* Ability to produce technically accurate, clear and concise documents, diagrams and presentations.
* Effective communication and presentation skills for both technical and non‑technical audiences.
* Ability to interact effectively at all levels of a large organisation.
Desired Experience
* Experience in a technical business services architecture role.
* Knowledge of cloud computing services such as AWS, Azure, Google Cloud Platform.
* Knowledge of Infrastructure‑as‑Code and automation/orchestration technologies.
About Us
The UK’s fastest broadband network, the nation’s best‑loved mobile brand, and one of the UK’s biggest companies. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.
Our ways of working: a flexible‑first organisation that values choice and clarity. We ask everyone to spend at least eight days each month connecting in person—team meetings, off‑sites, volunteering days, cross‑functional projects or away days—so that collaboration is purposeful and counts. We are accessible, inclusive and equitable for all.
What We Offer
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like. These are designed to support both you and your loved ones, ensuring you’re covered no matter what life throws your way.
Next Steps
If we feel like this is a place where you can belong, we’d love to learn more about you as a person and your experience to date. Once you’ve submitted an application, the next steps of the process, if successful, are likely to include a technical and competency interview. Please let us know if you need any adjustments to support the recruitment process. Applications will be reviewed and interviews conducted throughout the duration of this advert, and we may bring the closing date forward. All roles require a criminal record check and some roles need a financial probity check.
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