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About ZPos
ZPos is a leading provider of eCommerce websites, EPoS systems, marketing, software, telecoms and financial services. We are a software and marketing agency that help brands succeed online with everything they need to grow and thrive.
This is your opportunity to join a collaborative, forward-thinking business where innovation is celebrated, continuous learning is encouraged, and there are real opportunities for professional development and career progression.
About the Role
We're looking for an enthusiastic and commercially minded Marketing Assistant to help our clients generate more online orders through targeted SMS marketing campaigns.
You'll be responsible for the full SMS marketing process, from pitching the value of SMS campaigns to clients, through to data preparation, message creation, delivery and performance reporting. You'll also support a smaller volume of email marketing activity.
This is a client-facing, hands-on role that suits someone confident in picking up the phone, building relationships and explaining the value of what we offer. You don't need to be an SMS marketing expert as we'll teach you the platforms and processes, but you do need to be proactive, personable and commercially aware.
If you're a strong communicator who thrives in a fast-paced environment and wants to develop a career in digital marketing, we'd love to hear from you.
This role is 100% office based are our agency in South Marston, Swindon.
Key Responsibilities
Proactively engage with clients to promote and sell SMS marketing campaigns, clearly communicating the benefits and ROI.
Plan, build and send SMS campaigns across multiple client accounts.
Cleanse and maintain client data to ensure accuracy, quality and GDPR compliance.
Track campaign performance and report on key metrics such as delivery rates, engagement and revenue.
Advise clients on campaign timing, messaging and strategy to maximise their online orders.
Support the creation and delivery of email marketing campaigns as required.
Work with internal teams to ensure campaigns align with client brand objectives.
Support the development of seasonal campaign calendars and marketing schedules.
Stay up to date with hospitality, digital and marketing trends.
Contribute to ZPos' own marketing activity when required.
What We're Looking For
Confident and outgoing communicator, comfortable speaking with clients by phone and video.
Commercially minded, with a natural ability to identify opportunities and explain value.
Creative thinker with a flair for design, able to come up with fresh campaign ideas and produce eye-catching visuals using tools such as Canva or similar.
Strong attention to detail, particularly when working with data and written content.
Organised and adaptable, able to manage multiple client accounts simultaneously.
Comfortable working with data, including cleaning, formatting and maintaining databases.
Good written English with an eye for clear, concise messaging.
Proactive and motivated, with a genuine desire to learn and develop.
Some experience in marketing, sales or a client-facing role is beneficial but not essential. Attitude and aptitude matter most.
Desirable Skills
Experience with SMS or email marketing platforms.
Understanding of GDPR as it applies to marketing communications.
Experience working with data in Excel or Google Sheets.
Knowledge of customer lifecycle and retention marketing.
Experience in hospitality, eCommerce or an agency environment.
Awareness of analytics tools such as Google Analytics