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* Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures.
* Support customers with changes to their tenancy.
* Engage with customers to address rent and service charge arrears, ensuring all stages of arrears recovery are followed.
* Participate in annual tenancy checks to ensure customers adhere to their tenancy agreements.
* Collaborate proactively with property services colleagues to ensure the efficient turnaround of empty homes.
Neighbourhood Officer – Housing Association – What You Need:
* Previous experience as a Neighbourhood Officer.
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