DivpAt EY, we’re all in to shape your future with confidence. /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. /ppJoin EY and help to build a better working world. /p/divdiv /divp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongSenior Manager - ServiceNow Consultant - TC - Belfast amp; Londonderry/Derry (1670902)/strong/span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today./span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifEY has a number of career opportunities available, and we are interested in meeting candidates who are looking for a new challenge, one where you can develop your range of skills significantly. Be that a move out of industry into practice, or from within practice into advisory services. We are looking for future leaders with a genuine creative vision and confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities. /span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongThe team and the opportunity /strong/span/pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifAt EY the Technology Delivery team executes and drives end-to-end transformational IT-centric programmes and projects by delivering solutions, which encompass people, process, and technology. We tailor our delivery approach, in order to execute on IT and ICT Strategies, and realise the IT investments that underpin core business objectives for our clients. /span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifNew technologies and disruptive change are creating exciting opportunities: to work differently, to work better and to find new ways of creating value for us and the clients we serve. As part of our NextWave strategy, Programme Managers will provide Programme Leadership, Support and Direction to support our client’s technology centric programmes. We are looking to recruit high performing individuals with a proven track record in Programme Management and/or Portfolio/Project Management be part of our leading and growing Technology Consulting business. /span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifBy joining the Technology Consulting team, you will be helping our clients solve a whole range of challenges - from the requirement to respond to the ever-changing demands of the market, to overseeing large and complex transformation programmes that truly transform our clients ways of working, As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work. If you have a keen interest in Technology Enabled Change, as well as intellectual curiosity and energy, then Technology Consulting could be exactly the right place for you and your next career move. /span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongWhat we offer and how we will support your Career progression /strong/span/pulli style=line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongSuccess as defined by you:/strong We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. /span/lili style=line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongContinuous learning: /strongPersonalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. /span/lili style=line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongCareer progression: /strongWhen you join EY, you will be supported to ensure that you are enhancing your skills from day one. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are. /span/lili style=line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongBenefits:/strong We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, with a wide range of discounts, offers and promotions./span/li/ulp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifYour experience in EY will also include: /span/pulli style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifFree enrolment in EY’s Tech MBA Programme accredited by Hult International Business School /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifDiscounted health insurance /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifPension /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifThe purchase of additional annual leave /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifHybrid Working model /span/li/ulp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongYour key responsibilities/strong/span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongClient Responsibilities /strong/span/pulli style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifWork with our clients to take end to end responsibility for the delivery of technology focussed projects with a focus on ServiceNow reviews, implementations and change projects/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifPlans, directs, and co-ordinates activities to deliver projects from mobilisation through to implementation by leading, directing and overseeing medium to large sized teams of project resources, with a principle focus on solutions based on the ServiceNow platform/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifInfluences and negotiates project outcomes, often across multiple functions. Prepares and presents analysis, insights and recommendations to assist defined governance forums and senior client stakeholders with decision making/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifMaintain focus so that projects deliver on key priorities and requirements, and that dependencies and are managed to realise business benefits to agreed timelines/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifAdvise on project/programme level decisions that influence significant project direction and escalate decisions that cannot be resolved to the agreed governance forums/span/li/ulp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongInternal Responsibilities /strong/span/pulli style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifUnderstand all our consulting service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service lines./span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifDrawing on your skills and experience, you’ll create innovative insights for clients looking to leverage their vendor framework, improve their IT offerings, execute on Programme commitments and adapt methods and practices to fit operational teams and cultural needs, and contribute to thought leadership. /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifLead Technology Consulting engagements, managing team performance and commercials including conducting performance reviews and contributing to performance feedback for all levels of staff and managing engagement billings, and estimates to complete./span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifDevelop people through effectively supervising, coaching, and mentoring all levels of staff /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifUnderstand, follow and lead staff in workplace policies and procedures /span/li/ulp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongSkills and attributes for success /strong/span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongTo qualify for the role, you must have: /strong/span/pulli style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifAround 5+ years’ experience implementing ServiceNow/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifA deep technical and functional knowledge of IT Service Management/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifAdditional mainline certifications from ServiceNow, such as Certified System Administrator, Certified Implementation Specialist, Certified Architect (Technical or Architect) or willingness to gain /spanspan style=font-family:arial, helvetica, sans-serifthem/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifCertification and/or knowledge of ITIL/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifKnowledge of the ITSM Market including other ITSM type products and platforms /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience working in a client facing role for a leading consulting or professional services company in delivery of large-scale complex technical projects or systems integration projects or experience working for a leading company, in delivery of technical projects or systems integration projects/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience in one or more of our focus industries including Energy amp; Assets, Financial Services, Government amp; Public Sector, Health amp; Wellness, Consumer Product amp; Retail, Telecommunications Media amp; Technology, Advanced Manufacturing/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience of working in a matrix managed organisation/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience in the establishment, training and management of teams comprised of client, contractors and client’s strategic partners /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExcellent communication skills – tailoring communications to suit various audiences, with the ability to /spanspan style=font-family:arial, helvetica, sans-seriftranslate IT strategy into measurable business benefits /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifHave a track record of delivery within multiple large-scale technical transformation projects/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifHave experience in seeking the alignment of business and IT, operating across organisational and technology silos to drive common approaches, delivering sustainable, agile and re-usable solutions/span/li/ulp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongIdeally, you will also have: /strong/span/pulli style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience in Configuration Management, Service Request Management and Service Level Management. Additionally, experience in the space of IT Asset Management (HAM amp; SAM), IT Operations Management (CMDB amp; Discovery) or Integrated Risk Management would be a plus./span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifCertification and/or knowledge of ITIL (IT Infrastructure Library), ITIL v3 or ITIL v4/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifA strong academic record including a third level degree, preferably in a business or IT related discipline, from a recognised third level institution will be beneficial/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifProject Management including experience in tracking, monitoring, advising and maintaining status and actions across engagements/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience with Stakeholder Management and working collaboratively across IT, Finance and other parts of the business/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience communicating and presenting project information to project team, finance and other stakeholders /span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifA continued ambition to further develop and learn, fostering an interest in innovative technologies/span/lili style=line-height:115%;;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifA desire to identify new opportunities and help to create proposals to help solve our client’s most complex /spanbrspan style=font-family:arial, helvetica, sans-serifneeds /span/li/ulp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongInclusion amp; Diversity/strong /span/pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifWe hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. /span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifWe recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. /span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifCIPD 2020 Diversity and Inclusion Winner, GreatPlaceToWork’s Top 20 UK’s Best Workplaces for Women 2020 (Super Large Category) And Times Top 50 Employers for Women 2019 amp; 2020./span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifstrongApply/strong/span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifIf you are interested in the above role, please submit a CV via the EY Careers Site at: a href=;location=dublinamp;sortColumn=r… Career Page /a/span/pp ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serifTo hear stories from professionals within our business around their experience, career advice and progression, and belonging and flexibility please visit us a href=… ;line-height:115%;;font-family:Aptos, sans-serif /pp ;line-height:115%;;font-family:Aptos, sans-serif /pdivpbEY | Building a better working world /b/ppEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./ppEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./ppEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories./p/div