Salary: £45,000 - 45,000 per year Requirements: Demonstrable experience in 2nd or 3rd line IT support Experience with Linux and/or Windows platforms Familiarity with public cloud environments Experience with virtualisation technologies (VMware, VxRail, Nutanix) Experience with storage arrays (Dell Compellent, HPE Nimble) Experience with patch management software Knowledge of backup concepts and software Proficiency in PowerShell scripting Endpoint protection and anti-virus management experience (SentinelOne) Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred) Responsibilities: Provide advanced 2nd and 3rd line IT support, including troubleshooting, diagnosing, and resolving complex issues Focus on finding the root cause and implementing permanent solutions Work with Windows (or Linux) platforms, with a willingness to deepen knowledge in both Administer visualisation technologies and storage arrays Manage patching processes using software like SCCM or Intune, and handle backup concepts and software Use commercial Incident, Problem, and Change management tools Maintain accurate documentation of systems, procedures, and incident resolutions Provide regular reports as needed Technologies: Cloud Support Linux PowerShell VMware Windows DevOps More: We are seeking a talented Infrastructure Engineer to join our support team in Basingstoke in a hybrid working environment. In this newly created role, you will collaborate with a dedicated team of 8 individuals to support BAU platform activities across a Windows cloud estate. We offer competitive benefits and a dynamic workplace where you can grow your expertise and contribute to significant IT initiatives. last updated 5 week of 2026