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Customer service administrator

Northampton
Dhl Supply Chain
Customer service administrator
Posted: 5 September
Offer description

Overview

Join to apply for the Customer Service Administrator role at DHL Supply Chain.

Contract Type: Permanent (Full-Time)

Shift patterns: 1400 - 2200

Shifts: Monday to Friday

Location: Daventry - NN6 7GW

DHL, an award-winning leading supply chain business is seeking an experienced Customer Service Clerk to play a vital role within our Customer Service Team.


Responsibilities

* Chasing POD's
* Interacting with customers
* Resolving any queries/delivery issues
* Liaising with the Planning and Transport team


Candidate profile

* Previous customer service experience
* Computer Literacy
* Excellent communication skills
* Experience with SAP would be advantageous


Why join us?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

* Free confidential 24/7 GP service
* Hundreds of discounts (including retail, childcare + gym)
* Affordable loans & enhanced pension scheme
* 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits


Company & Culture

We\'re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.


Building an inclusive workplace

At DHL, we\'re all about creating a workplace where everyone\'s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Interviews are provisionally scheduled to take place during the week commencing W/C 8th September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. We review applications continuously and, where there are a large number of applications, the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.


Job details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DHL Supply Chain by 2x

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