Operations Analyst
Location: East Coast Business Park, King's Lynn, Norfolk
Salary: £26,500 to £28,500 gross per annum
Contract: Full time - Monday to Friday 8am to 4pm - On Site
Benefits:
* 21 days holiday +3 days at Christmas (plus bank holidays)
* Employee Assistance Program
* Company Pension Scheme
* Discount Scheme
We are looking for a detail-oriented and motivated Operations Analyst to join our team. This new key role will be responsible for maintaining and updating our complex MRP (Material Requirements Planning) system. Working closely with the Senior Operations Manager and Product Manager, you will play a vital role in ensuring that our inventory, components, and production processes run smoothly and efficiently.
This role is also suitable for those at an early stage in their career, as full training will be provided. As Norfolk Natural Living continues to expand, this role will grow with the business, offering scope for development and progression.
Key Responsibilities
* Maintain and update the MRP system to ensure accuracy across products and components.
* Investigate and resolve inventory issues within the MRP system.
* Respond to team requests for MRP updates, corrections, and adjustments.
* Work closely with the Product Manager to place replenishment orders.
* Track component inventory and create purchase orders in the MRP system.
* Request purchase order sign-off from the Product Manager, then place orders and track goods-in through to completion.
* Support continuous improvements in stock management, organisation, and reporting processes.
Key Requirements
* Strong mathematics and numeracy skills - Essential
* Logical problem-solving and analytical skills with the ability to refine systems as the role develops.
* Proficiency in computer systems and software; experience with MRP systems is desirable but not essential as training is provided.
* Ability to build and manage spreadsheets (Google Sheets / Excel) - Essential
* Excellent attention to detail, accuracy, and organisational skills.
* A proactive and collaborative approach, with the flexibility to grow with the role and business.
* Experience or ability to write code, such as Java, Liquid etc would be an advantage but is not essential.
* Applicants must have the right to work in the UK.
What We Offer
* The opportunity to join a growing company at an exciting stage of development.
* Hands-on experience in production operations and inventory management.
* A supportive team environment where your contributions will make a real impact.
* Scope for career development as the business expands.
Join Us at Norfolk Natural Living
* Work with a purpose driven, brand rooted in sustainability and craftsmanship.
* Be part of a creative, passionate team based in beautiful Norfolk.
Norfolk Natural Living was born from a simple but powerful idea: to transform everyday rituals into joyful experiences. What started with a love for nature, wellbeing and craftsmanship has grown into a flourishing founder-owned brand with 9 beautiful shops across Norfolk, Suffolk and London.
We are proud to call ourselves a slow-luxury brand dedicated to creating products that bring beauty, calm and pleasure into our customers' lives. Every bottle and blend is handcrafted with care, using natural, biodegradable ingredients combined with therapeutic botanicals to enhance both home and wellbeing. Our creations are always non-toxic, plant-based, gentle enough for a baby's skin and of course, never tested on animals.
We believe that even the most ordinary tasks, washing the dishes, folding laundry, cleaning the home, can become small, meaningful rituals when infused with nature's goodness and our customers share that love for mindful living.
When you join Norfolk Natural Living, you'll become part of a close-knit, creative team that values artisan craftsmanship, sustainability, and the transformative power of nature. Every day is a chance to share our philosophy, delight our customers, and contribute to a brand that's growing with purpose.
Lead with Passion - Inspire with Purpose - Elevate Everyday Rituals.
Job Types: Full-time, Permanent
Pay: £26,500.00-£28,500.00 per year
Benefits:
* Employee discount
* On-site parking
Work authorisation:
* United Kingdom (preferred)
Work Location: In person