Overview
UK Audiologist role for Overseas Applicants at Premier FMCG (Pty) Ltd. This recruitment post is for overseas applicants or those who need UK Visa Sponsorship.
Job Details
3 days ago · Be among the first 25 applicants
Responsibilities
* Reporting to the Area Manager, you are responsible for delivering excellence in customer care and audiology services to Amplifon clients.
* Administering hearing tests, assessing client needs and informing them of the options available to them.
* Providing an aftercare service in line with the Amplifon aftercare programme.
* Managing the clinic with the support of a Customer Care Coordinator, including staff management.
* Ensuring that the team provide a professional, courteous and high-quality service.
* Delivering a positive Amplifon customer journey experience that exceeds expectations.
* Act as a role model for Amplifon by developing and maintaining strong relationships with various stakeholders including colleagues, local community and other clinicians.
* Ensuring that all internal and legal guidelines are followed.
* Ensuring that the clinic diary is planned to meet commercial objectives and customer needs.
* Deliver all KPIs to planned levels and address areas of underperformance with timely action plans.
About You
* Registered Hearing Aid Dispenser with the HCPC
* Exceptional standards of customer care and service
* Commercial sensitivity
* Strong computer literacy
* Action oriented
* Strong analytical and judgement ability
* Effective communication style
* Numerate
* Organised and efficient with time
* Drive and tenacity
Desirable
* Full driving license
* Proven commercial experience
Benefits
* Basic salary up to £40,000 p.a depending on experience
* Uncapped Variable Pay
* Company Car OR Car Allowance of £3,000
* 25 days holiday (plus bank holidays)
* Employee Assistance Program
* Auto-enrolment pension
* Perkbox employee benefits (discounts, savings and more)
Additional Information
The post holder will need to travel within the area as required.
#J-18808-Ljbffr