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Company Description:
Company Description:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we're succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.
Veracross is five product brands in one global tech company
* Veracross SIS is a one-person, one-record school management platform
* Magnus Health provides cloud-based Student Health Record (SHR) solutions
* Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps
* Epraise incentivizes student well-being and connects teachers, students, and families
* Firefly provides an online learning space for students and teachers
Role Summary:
As a Student Billing Product Manager, you will lead the strategy and execution for the Veracross student billing platform, which supports K-12 private schools in managing tuition, fees, and family payments. You'll work closely with customers, internal stakeholders, and cross-functional teams to deliver user-centric billing solutions that enhance both operational efficiency and the family payment experience.
Key Responsibilities:
* Lead product strategy, planning, and execution for the student billing platform
* Define and prioritize product roadmap and requirements through market research and customer discovery
* Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable billing features
* Analyze and respond to stakeholder feedback, usage data, and business metrics to guide product decisions
* Ensure regulatory compliance and reduce billing/payment risk exposure
* Optimize user experience for school business offices and families making payments
* Track KPIs, report on product performance, and adapt strategy based on measurable impact
* Support customer success, GTM, and support teams with training and documentation
* Drive continuous improvement across billing workflows, integrations, and automation
Requirements
* 7+ years in product management, including at least 2 years managing financial or billing products
* Experience with student billing, accounts receivable, tuition management, or related fintech platforms
* Bachelor's degree in Business, Accounting, Finance, or a related field; MBA or equivalent a plus
* Strong understanding of SaaS product development lifecycle
* Experience with ERP or financial systems (e.g., Blackbaud, FACTS, TADS, Veracross, or similar platforms)
* Exceptional communication, stakeholder management, and collaboration skills
* Analytical mindset with a focus on measurable product outcomes
* Passion for improving the education experience for schools and families
Bonus Points
* Experience working in a K-12 school business office or with independent schools
* Familiarity with family engagement and financial aid platforms
* Background in fintech, payment processing, or compliance
* Knowledge of global payment standards and cross-border transactions
* Experience with machine learning and automation in billing or finance
What You'll Impact
* Deliver user-friendly billing experiences that build trust with families
* Enable business offices to work more efficiently and accurately
* Help schools improve cash flow and reduce administrative burden
* Support cross-functional efforts around compliance, fraud prevention, and customer support
* Contribute to the financial health of educational institutions and the satisfaction of their communities
Benefits
* 3weeks of vacationper year
* 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
* 56 Hours of paid sick leave annually
* Top tier benefits -
o Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
o Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $110k to $150k (annualized USD) in addition to potential bonus.
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance
* Industries
Hospitals and Health Care, Non-profit Organizations, and Government Administration
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