Description About The Role Our teams are all about creating unforgettable moments for our guests — and now we’re looking for a brilliant new team member to join our Caravan Sales family. Our caravans are something special: beautifully designed, full of comfort, and offering owners a true home‑from‑home on our incredible resort. Your role is to help people fall in love with that lifestyle from the moment they arrive. To do that, we need someone who already knows this world. Previous experience selling holiday homes, caravans, or lodges is absolutely essential. You’ll understand the buying journey, the excitement of ownership, and the importance of building long‑lasting relationships with new and existing owners. If you take pride in exceptional customer service, love connecting with people, and enjoy guiding families through one of the most exciting purchases they’ll ever make, you’ll fit right in. You’ll be joining a supportive, passionate team who will help you settle in, grow your confidence, and shine. This is a permanent role working 40 hours per week, 5 days over 7, including evenings and weekends — so flexibility is key. Key Responsibilities As part of our Caravan Sales Team, you’ll play a key role in helping families discover just how incredible life can be as a Butlin’s owner. Your mission is to deliver a warm, memorable, and genuinely enjoyable sales experience from the very first hello to long after the keys are handed over. Here’s what you’ll be getting stuck into: Create a first‑class sales experience for prospective and existing owners, showcasing our stunning caravans and the unbeatable lifestyle that comes with owning a holiday home at Butlin’s. Welcome and engage potential owners with a warm, confident, and friendly approach — you’ll be the face of the journey, guiding them through everything our resort has to offer. Make a variety of outbound and follow‑up calls, using a polite, professional, and persuasive telephone manner to build interest, nurture leads, and support ongoing relationships. Support new owners beyond the sale, ensuring their caravan is exactly as promised and helping them settle into ownership so they continue to fall in love with Butlin’s season after season. Work brilliantly as part of a busy, energetic team, sharing ideas, supporting colleagues, and contributing to a positive, high‑performing sales environment. Adapt to a fast‑paced, ever‑changing day, chatting to a wide range of people and embracing the variety that comes with working on a vibrant, guest‑focused resort. Be flexible with your availability, as our resorts operate throughout the week and weekends — evenings and weekend shifts will be part of your regular rhythm. About Butlin's At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!