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Business Analyst
Hybrid – Swindon or London
Up to £60,000 + Bonus
Objection of the function/role
Part of a fast-moving environment where key objectives include:
1. Collaborating with Engineering, Product Managers, Subject Matter Experts and Business stakeholders to gain a full understanding of the business requirements, while ensuring the business context is captured.
2. Performing GAP analysis on requirements and understanding the impact to existing systems and the business
3. Support the analysis, documentation and implementation of the functional & non-functional requirements in sufficient detail for development and QA teams to produce the item.
4. Supporting the delivery of any materials required to aid training and communication of new and existing solutions
5. Ensuring payment regulatory compliance and internal risk controls are factored into requirements working with the relevant departments.
Accountable to
Product Manager
Key Working Relationships
Internal/External
6. Multi-disciplined Product domain teams
7. Subject Matter Experts
8. Clients
9. Bridge between the business and the technical realms
10. Internal teams (Finance, Compliance & Risk, Legal, Operations, Engineering)
11. 3rd Parties
Key Result Areas
12. Improve capture of clear & concise requirements and ensure the value is captured so they can be prioritized
13. Meet the wider needs of clients to facilitate the move away from the legacy platform to the new micro-service & cloud-based architecture
14. Non-functional aspects are considered and captured so they can be measured. Key aspects for a payment’s platform are robustness (high availability), performant, operationally supportable, secure and scalable
15. Key metrics are identified with the product manager and form part of the requirements
16. Driving continuous improvements across the product domains
Responsibilities
17. Collaborating with Subject Matter Experts, Product Managers and Business Stakeholders to analyse:New featuresFixing or optimising existing elementsOperational improvements including security, monitoring and visibility into the health and behaviour of the domainUnderstand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
18. Assisting Product Managers in prioritizing of workstreams
19. Analyse and capturing both internal and external requirements and documenting them in a clear and concise manner.
20. Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved
21. Evaluating business and technical solution proposals and designs to ensure they meet the business requirements
22. Identify the potential impacts of changes to the existing systems, organisation, its partners and clients
23. Employ structured business analysis techniques when problem solving and eliciting requirements
24. Facilitate workshops and product walkthroughs with Clients and Business stakeholders
25. Refining user stories with the Product Manager, Business stakeholders, engineering and wider Business Analyst team
26. Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories
27. Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
28. Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions
29. Build and maintain relationships with new and current stakeholders across the organisaion, IT Development and 3rd Parties
Skills & Behaviours
Core skills & behaviours
30. Mid-Senior Business Analyst experience or related roles
31. Quick learner within a fast-paced environment.
32. Strong analytical and problem-solving skill set
33. Strong communication skills both written and verbal with ability to liaise with all levels and areas of the business
34. Strong negotiation skills aiding delivery of MVP
35. Ability to capture requirements and solutions and document them in a clear and concise manner with supporting diagrams
36. Results orientated, focused on delivering solutions with a high level of accuracy
37. Ability to work on multiple workstreams simultaneously
38. Highly organised, self-motivated with ability to work independently with a sense of ownership and responsibility.
39. Ability to work with national and international external clients and 3rd parties in a customer facing business
40. Experience interacting with development teams both onshore & offshore on a day-to-day basis in an Agile environment
Advantageous skills include:
41. SQL to retrieve data from databases
42. Fundamentals of software development lifecycles
43. Spanish, Portuguese or French speaking
44. Experience in the payments, banking or financial services
45. Story writing in BDD
46. Experience working within an agile environment
47. System integration concepts such as REST APIs, webhooks etc.
48. Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar
Additional Information
Depending on the project assigned, the role will potentially involve meeting clients/3rd parties requiring occasional travel to either UK, Europe (potentially over 2-3 days), International (exceptional, but can be 3-5 days in duration)
Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
49. 25 days annual leave plus Bank Holidays
50. Hybrid working environment with a 3 days per week in the office
51. Income protection
52. Life insurance (4x salary)
53. Wellbeing Employee Assistance Program (extended access to family members)
54. Employee discount shopping platform
55. Digital learning platform
56. Complimentary fruit and other ‘in office’ snacks & refreshments
57. Volunteering programme
58. Social events
59. Pension Scheme – employer 6% with minimum employee contribution 3%
60. Discretionary bonus scheme based on company and personal performance
61. Holiday trading scheme (buy or sell up to 5 days)
62. Medical & international travel cover (leisure and action sports)
63. Monthly gym allowance
64. Employee referral bonus scheme
65. Season ticket loan
66. Cycle to Work scheme
Diversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local law