The role
As a Product and Propositions Lead, you will be responsible for helping bring SSE Energy Customer Solutions' strategic vision to life. You will champion the needs of large business energy users and lead ideation, identification and delivery of the products and propositions they need, from concept through to launch.
The role sits within the Customer Propositions, Sustainability and Marketing directorate but requires strong stakeholder engagement across the whole of Energy Customer Solutions to ensure that all stakeholders are clear and aligned on customer needs, roadmaps and delivery timelines. You will also be expected to understand Agile delivery to facilitate working with IT and wider delivery teams.
You will
* Understand SSE Energy Customer Solutions strategic and competitive position in the B2B market, specifically for large energy users, and deliver products and propositions that are aligned with our strategy and recognised as best in the industry.
* Work with business development, sales and energy services teams to maximise new business models and partnerships with product and proposition development.
* Create buy-in for the product vision both internally and externally.
* Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, business case development, planning, positioning, roadmap development, requirements development and product launch.
* Translate product strategy into detailed requirements which advocates gold standard customer experience across all touchpoints of your product set.
* Support Go‑To‑Market on all product launches and the operational rollout of same.
You have
* Previous experience of designing and delivering propositions, ideally for large businesses in the energy sector.
* The ability to identify and prioritise opportunities based on the realisation of value.
* Excellent storytelling ability combined with business case development.
* A growth mindset - willing to challenge the status quo.
* Strong stakeholder management skills with the ability to operate at all levels of the business and cross‑functionally.
About SSE
SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.
SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low‑carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on andrew.elder3@sse.com / 01738 340826 to discuss how we can support you.
We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further. If you’re offered a role with SSE, you’ll need to complete a criminality check and a credit check before you start work.
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