Overview
Woodley Equipment Company Ltd, a market leading supplier of specialist blood equipment, diagnostic and critical care products to the veterinary industry worldwide, has an exciting opportunity for a Service Engineer. Reporting directly to the Service Manager, the role will ideally suit someone who has relevant previous experience and is looking to join a growing business that can offer job stability and development. We are searching for an outstanding individual who will be part of an in-house service department providing dedicated quality service and repairs across our blood diagnostic equipment range for customers and distributors based in the UK and overseas.
Responsibilities
* Undertaking preventative maintenance servicing on blood equipment (centrifuges; haematology analysers; bio-chemistry analysers).
* Evaluating equipment to identify faults and assessing required parts and labour inputs needed to allow for accurate repair quotations to be generated by the Service Co-ordinator before the repair is undertaken.
* Undertaking and recording results of calibration and portable appliance testing on serviced/repaired equipment prior to despatch to customer.
* Maintaining the stock of loan centrifuges/analysers used by the Service department to ensure readiness for despatch when needed.
* Monitoring product performance / reported faults to identify product issues / development requirements.
* Providing service report updates.
* Maintaining computer and paper records of repair activities: pending, in progress and completed.
* Attending manufacturer locations in the UK and abroad for product specific training and training distributors.
Qualifications
* A qualification in engineering, electronics, or medical technologies is desirable but not essential.
* Strong analytical and problem-solving skills.
* Ability to work autonomously and prioritise your own workload.
* Strong interpersonal skills to communicate with colleagues, customers, and distributors worldwide.
* Meticulous attention to detail to ensure all work undertaken is completed to rigorous standards and fully documented.
Training and Benefits
Full training will be provided at our premises in Horwich for the successful candidate.
* 22 days annual leave, increases to 25 after 5 years of service
* Free onsite parking
* Eye care vouchers
* Company sick pay
* Paid medical appointments
* Workplace pension
* Company social events
* Employee discount scheme
* Length of service recognition
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