Overview
We are hiring a Director of Medical Communications. This role is full time, remote-first, permanent, 37.5 hours per week.
The role leads Word Monster’s Med Comms business, evolving beyond medical writing and training to deliver strategic, intuitive communications that cut through complexity, build trust, and drive engagement. The position aims to grow a sustainable Med Comms unit within Word Monster, alongside the Training and Agency Support verticals.
Responsibilities
* In year one, translate the roadmap into clear Med Comms services, pilot offerings with anchor clients, and establish proof points.
* Shape the team structure, hire where needed, and establish repeatable processes for delivery and growth.
* Scale the vertical over time by broadening services, deepening client relationships, and embedding Med Comms as a sustainable business unit.
* Secure new business, drive organic growth within existing clients, deliver scientific strategies for clients, and coach the team to upskill in strategic thinking.
* Grow and lead the team and shape the culture to enable delivery of scientific excellence.
Success Outcomes
* For clients: Deliver intuitive, insight-led Med Comms programmes that improve HCP engagement, strengthen launch excellence, and build internal client capability.
* For colleagues: Create clarity, accountability, and growth opportunities within the Med Comms team; ensure the team feels part of a purposeful, high-performing vertical.
* For the business: Drive revenue growth and diversification; establish Med Comms as a pillar of Word Monster’s service mix and build a market reputation for scientific consultancy and strategic delivery.
Leadership Expectations
Set direction with clarity, inspire belief in the vision, and foster a culture where people feel challenged and supported. Align the Med Comms team with the broader business, model Word Monster’s life-first ethos, and ensure collaboration across verticals. Represent Word Monster externally as an ambassador for scientific excellence delivered at speed and with measurable impact.
Salary And Benefits
* Salary of £70,000 to £75,000 per annum plus individual target-related bonus
* Annual company performance-related bonus (shared across the team)
* Key person share options
* Company-paid private health insurance with Vitality
* Pension with 3% contribution if you participate (you contribute 5%)
* Individual and team training / self-development budget
* Enhanced maternity/paternity pay
* 25 days holiday per year (3 to be taken during the Christmas/New Year shutdown)
* Additional day off on birthday
* UK bank holidays
* Additional holiday days after 2+ years, up to a maximum of 5 extra days
* Purchased holiday scheme available up to 5 additional days
* Flexible, remote-working team with a virtual 2D office
* Virtual and in-person socials throughout the year
* Optional working together days in the UK with travel expense contribution
* Quarterly well-being perk
* Financial coaching
* Personalised monster character
Desired Experience
* PhD-level education in biological sciences
* Extensive leadership experience in medical communications
* Proven experience developing and implementing organizational change
* Exceptional leadership with a track record of securing and converting new business
* Expert knowledge of pharmaceutical regulations, with experience in ABPI and other codes of practice
Skills And Attributes
* Strong commercial awareness, strategic capability, and business acumen
* Entrepreneurial spirit and drive to grow the business
* Strong leadership and ability to motivate a team
* Growth mindset with rapid learning and problem-solving abilities
* Industry knowledge and understanding of client challenges
* Excellent written, verbal, and interpersonal skills
* Highly organised with strong time management
* Ability to work under pressure and multi-task
* Independent and team-oriented
* Proactive thinking to improve processes and differentiate the agency
* Diplomatic, nurturing, and respectful when working with colleagues
* Loyal ambassador for Word Monster
Closing date for applications is Wednesday 1st October. Interviews will be held W/C 6th October.
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