Role Purpose
A great opportunity has emerged for a professional customer support supervisor to handle the day-to-day processing of customer accounts while ensuring proactive coordination both internally and externally. Developing working partnerships with main supply chain contacts for the client.
What we need from you
* Previous experience in a customer service role, preferably with wholesale food retail.
* Working knowledge of Microsoft Office.
* Cross-cultural communication experience.
* Good customer centre related software operation skills and related resource planning tool.
* Fluent speaker and writer in English, Mandarin and Cantonese.
* Excellent relationship-building abilities.
* Good project management and time management abilities.
* Comfortable looking at and acting on data.
* Capability to take ownership and operate under strict deadlines.
* A passion for all things food.
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