The Business Administration Apprentice will be an integral part of our dynamic and forward-thinking organisation. This apprenticeship offers a unique opportunity for an individual to gain hands-on experience in various aspects of business administration while working towards a recognised qualification. The successful candidate will be exposed to diverse projects and responsibilities, contributing to the overall success and growth of Hampshire FA in the Facilities sector. Role includes Actively deliver against Company Values and Behaviours and the Customer Charter. • Actively support the challenging of all forms of discrimination in football. • Actively maintain confidentiality and integrity in handling sensitive information. Operational • Prepare all facility requirements to ensure a first-class customer experience. • Support risk management checks and inspections to identify areas of repair and/or improvement. • Assist in helping maximise the catering operation by utilising the available space and meeting the needs of the customer whilst also supporting the bar/catering operation at peak times. • Support and assist with the 3G, grass and building maintenance programmes ensuring the facilities are maintained to a high standard. • Assist in the supervision and controlled entrance areas to ensure customers access and exit the facility appropriately • Contribute to project planning, execution and monitoring under the guidance of experienced managers. • Generate reports and presentations to communicate insights and trends. • Provide administrative assistance to various departments, ensuring the smooth flow of daily operations. • Assist in maintaining organised records, databases, and documentation, including facility bookings. • Facilitate effective communication within the organisation and externally. • Prepare draft emails, reports, and other business correspondence, showcasing professional communication skills. • Assist in other support services such as waste disposal, cleaning, parking and pitch logistics. • Participate in facility team meetings and contribute ideas to improve processes. Customer Excellence • Drive passion for the overall standards and appearance of the facility always • Be an advocate of the brand, by compliance with policies, procedures and brand standards.