Job Overview
At Babcock, we’re working to create a safe and secure world, together. We invite you to join as a Customer Service Administrator based onsite at Leconfield, supporting our Land business. In this role, you will coordinate the movement, repair scheduling, and safe return of customer vehicles and assets from start to finish.
Responsibilities
Day‑to‑day duties include:
* Coordinate the arrival and departure of customer vehicles and assets
* Manage handover and takeover activities, including discrepancy reporting
* Process ownership transfers and asset movements using internal systems
* Liaise directly with customers regarding schedules, progress updates, and changes
* Work with planning teams to adjust repair schedules where required
* Ensure assets are prepared correctly for entry into the repair programme
Working Hours
Full‑time, onsite role: 37 hours per week (Monday to Thursday 08:00–16:30 and Friday 08:00–13:00).
Qualifications
* Educated to Level 2 (GCSE grade C/4 or above) in English and Maths, or equivalent
* Ability to achieve and maintain Security Check (SC) clearance for this role
* Customer‑focused approach with strong communication skills
* Good organisational skills and ability to manage multiple tasks
* Confidence working with systems, records, and administrative processes
* Proactive, team‑oriented attitude
Benefits
* Generous holiday allowance
* Matched contribution pension scheme, with life assurance
* Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
* Employee shopping savings portal
* Payment of professional fees
* Reservists in the armed forces receive 10‑day special paid leave
* Holiday trading – UK Babcock employees may buy or sell up to one working week of annual leave
* 'Be Kind Day' – one paid day of leave per year to undertake volunteering work
Security & Clearance
Many positions within Babcock are subject to national security clearance and Trade Control restrictions. Eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.
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