Bookings Administrator (Bank) role at Nuffield Health The Manor Hospital
Oxford Hospital | Administration | Bank | Part Time
£12.58 per hour
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
As a Booking Administrator, you will be responsible for effectively and efficiently administering a large volume of email requests, ensuring the company is able to meet and exceed their service deliverables from a quantitative and qualitative perspective at all times.
Responsibilities
* Process booking forms received by e-mail. Obtaining relevant information from the patient, Consultant or Medical Secretary.
* Make/receive phone calls to patients.
* Book pre-assessment appointments into our patient database.
* Assist pre-assessment with Optimisation (fast track pre-assessments) process for patients.
* Manage patient queries during their journey through the hospital.
* Despatch communications (emails, letters) to relevant parties to ensure appointments are processed effectively and efficiently and within agreed specified timescales.
Benefits
We want you to love coming to work, feeling healthy, happy and valued. Our benefits package includes holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £25.00 a month.
About Nuffield Health Oxford
Our modern hospital is based within a short distance of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We operate 6 modern operating theatres with 64 well-presented ensuite rooms. We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology and women’s and men’s health clinics. The hospital has excellent transport links by road and rail to London, Thames Valley, and the Midlands.
Join Nuffield Health and help shape the future you want, today.
If you like what you see, start your application now. We review applications as they are received and reserve the right to close adverts early where there is a high volume of applications.
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Finance and Sales
* Industries: Wellness and Fitness Services
It starts with you.
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