Job Title: Security Control Room Operative
Job Ref: SCRO-477
Closing Date: 12/05/2026
Summary
* To actively and effectively monitor and react to control room systems and alerts that include CCTV, fire alarms, and other activations.
* Ensure duties are carried out in accordance with policy and procedures
* Monitor and react to safety and security matters including those raised by staff or visitors.
* Occasionally carry out Close Protection opportunities if qualified.
* Occasionally carry out other security functions on site.
* 12-hour days and nights shift patten.
Responsibilities
* Operate and monitor on a day-to-day basis the CCTV functions, fire and security systems, ensuring all systems are operable, complete regular system checks, panic alarm checks reporting any faults.
* Ensue safety and security and react to any incidents as required, searching, downloading and maintaining as required.
* Complete incident reports as required, including the completion of a daily handover.
* Carry out duties in accordance with policy and procedure, assisting staff and colleagues as required in professional and customer focussed manner.
* Monitor and operate radio, telephone or other communication systems as required.
* Monitor and operate the building access control system assisting the supervisor to ensure access control for persons and vehicles is maintained to the highest standard.
* Occasionally undertake patrols, inspections or other security related function in accordance with management instructions when required.
* Issue and monitor visitor or other access passes and keys as if required.
* Attend awareness briefings and training.
* Maintain a sense of vigilance and awareness promoting a security minded culture
* Work a 12-hour shift pattern of days and nights.
Requirements
* Experience of working in a security control room with current CCTV SIA licence.
* Experience of managing or working in a supervisory capacity of a Security Control Room.
* Experience of working in fast-paced media or similar security environment.
* Experience of liaising with the Emergency Services.
* Evidence of mid-level security qualifications.
* Current SIA license including CCTV.
* SIA Close Protection preferred but not essential.
* Evidence of current First Aid skills.
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating notes of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.