Overview
Night Porter, Malmaison. Rate of Pay 12.65. Type of contract: Non-supervisory. Location: Birmingham, England.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
Responsibilities
* Oversee the hotel's operations during night hours and manage the Food & Beverage Department when on duty.
* Welcome guests in a friendly and helpful manner; ensure public areas are clean and spaces for meetings and events are prepared for the next day.
* Assist guests with luggage, handle inquiries, and carry out nightly Health & Safety audits.
* Be organized and an excellent communicator.
Qualifications
* Experience of working in a similar role is beneficial.
* Experience of night shift work is essential.
* Availability to work a range of shifts and days; flexibility discussed at interview.
Offer and Career Development
* We offer nationally recognized Apprenticeships alongside brand training, with opportunities to progress to Night Management roles.
* Competitive rates of pay and a range of employee benefits listed below.
Benefits and Perks
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £40 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes to support career development.
* High Street Discounts on a range of shops, experiences, holidays and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans for dental, optical, medical and more from £5 per month.
* Referral schemes that pay up to £1500 for successful referrals.
* A decent uniform and a wellness-focused work culture.
* Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day and Mental Health Awareness week.
* Wagestream for instant access to pay as it’s earned and wage tracking with real-time advances up to 50%.
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
* Supportive culture through The Burnt Chef Project and dedicated Mental Health First Aiders (MHFA) in each property.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Sustainability Goals
* 100% of electricity generated from renewable energy.
* Recycle a minimum of 70% of hotel waste; championed by our Sustainability Council.
* Move to a chemical-free cleaning system in bedrooms and public areas, with an enzyme-based eco-friendly system for kitchens.
* Volunteer to work for sustainable charities 2 days per year on full pay.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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