We are seeking a highly capable Technical Services & Compliance Manager with a solid understanding of M&E infrastructure, life safety systems, business critical and high-risk assets & compliance to join our expanding team.
This role is critical to ensuring the safe, compliant, and efficient delivery of services across our client portfolio. Acting as the technical authority within the business, you will support operational teams, drive best practice, and ensure full compliance with statutory, regulatory, and client-specific requirements.
You will play a key role in managing risks, improving service delivery standards, and maintaining our reputation for excellence in customer service and operational efficiency.
Act as the subject matter expert for building services, fire safety, and water hygiene compliance.
Ensure compliance with all relevant legislation and guidance, including Health & Safety regulations, fire safety standards, and ACoP L8.
Develop, implement, and maintain technical standards, policies, and procedures.
Review and approve Risk Assessments and Method Statements (RAMS).
Support day-to-day operational delivery across multiple client sites.
Provide technical guidance and escalation support to engineering and site teams.
Work closely with Contract Managers to ensure service delivery meets contractual KPIs and SLAs.
Assist with mobilisation of new contracts and onboarding of new sites.
Identify, assess, and mitigate technical and compliance risks across the portfolio.
Lead audits and inspections to ensure adherence to compliance standards.
Oversee high-risk systems, particularly cooling towers and water systems, ensuring robust control measures are in place.
Ensure all statutory inspections, certifications, and records are completed and maintained.
Provide technical training, coaching, and mentoring to operational teams.
Support competency development and upskilling across engineering staff.
Promote a strong culture of safety, compliance, and continuous improvement.
Act as a key point of contact for clients on technical and compliance matters.
Provide clear, professional reporting on compliance status, risks, and performance.
Support client audits and ensure readiness for both internal and external inspections.
Monitor service performance and identify opportunities for improvement.
Drive efficiency, innovation, and best practice across service delivery.
Support the implementation of digital systems, CAFM platforms, and compliance tools.
St Ives, Cambridgeshire
Access to 360 wellbeing and retail discounts