Elvet Recruitment is working with a highly regarded regional house builder to hire a Customer Care Manager for their Stockton site. This company is recognized for its high-quality, energy-efficient homes and strong dedication to craftsmanship, specializing in the creation of luxury properties designed to meet the needs of today’s buyers. Operating since the 1970s, this family-owned business has been involved in iconic landmarks across the North East, including St James' Park, The Metrocentre, and other major developments. Setting the standard for contemporary housebuilding, they focus on delivering top-quality homes that create ideal environments for families and working professionals alike. As the Customer Care Manager, you'll play a key role in ensuring exceptional customer satisfaction. You’ll be responsible for overseeing the customer care process after legal completion, making sure homeowners feel valued and supported throughout their journey. This is an exciting opportunity for individuals passionate about customer service and quality to join a business built on a foundation of honesty, excellence, and hard work, as it continues to make its mark in a new chapter of growth. If you’re ready to lead the way in delivering outstanding customer care for a leading housebuilder, we’d love to hear from you! What You’ll Be Doing: In addition to the core responsibilities typically associated with this ...