Opportunity
Do you want to make a real difference to lives of people in the military community and their families? Are you a confident, self‑starter with family and carers welfare experience? We are looking for someone with strong interpersonal skills, able to work effectively both on their own and as part of a team – internally and externally, is compassionate and passionate about supporting the Armed Forces Community.
DMWS is an international charity that has been providing medical welfare support to the Armed Forces Community for over 80 years. We are now recruiting a Welfare Officer based in Catterick, Yorkshire.
Responsibilities
The responsibilities of the Welfare Officer will include the delivery of welfare support, the development of strong professional networks, and the effective management of referrals relating to the military community, ensuring serving personnel and their families receive effective welfare support at all times.
The role will require an individual who is not only capable of maintaining and developing strong multi‑disciplinary relationships but is able to provide an effective service delivery under their own supervision. You will be required to correctly assess the welfare needs of service users with unfaltering professionalism and sensitivity, providing a rapid, solution‑driven personal response to support in times of need, or in crisis situations. Support needs are wide and varied, and often high in complexity, the ability to identify and address these complex needs is essential.
DMWS Welfare Officers need to be prepared to be mobile and deployable. Additionally, you should be willing to work flexibly to meet job demands. In return, you will be working within a dynamic organisation, making a real difference, and receiving great benefits.
Benefits
* Annual Leave: 30 days a year plus Public Holidays (pro‑rated for part‑time employees).
* Pension: Auto enrolment onto DMWS workplace pension scheme. You will make a minimum contribution of 5% which DMWS will match, with additional matches up to 6%.
* Death in Service Scheme: Three times your annual salary to nominated beneficiaries.
* Flexible Working: All flexible working requests are considered.
* Smart Health: 24/7 virtual GP service, with a counselling service and online help and support around health and well‑being matters.
* Work‑based Parking/Mileage: Mileage claims are reimbursed in line with HMRC guidelines and parking fees are repaid as expenses.
* Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of probation.
* Staff Recognition: Staff are regularly recognised for their work by the leadership team and peers via internal events, social media, and industry awards.
* Personal Development Programme: DMWS supports employee continuing professional development and training.
* Great training opportunities.
* £25 contribution towards eye tests and £50 towards glasses (subject to DSE use only).
* Enhanced maternity / paternity / adoption family‑friendly benefits.
Application Information
Applications close on 25th May 2026. Please submit a CV and covering letter in PDF format explaining why you would be a good fit for the role. Applicants must hold a full UK Driving Licence. Applications will be actively reviewed on receipt; DMWS reserves the right to close the application process early, and feedback will only be provided to candidates who attend interviews.
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